Customer Services: How to Treat Your Customers Royally!
Learn what your clients want in an Insurance transaction and how to tell if you have satisfied their needs. It’s much more than your words and the coverage provided.
Experience first hand, what will keep your clients coming back for more, and rave to others about their experience at your Agency. It’s easier than you think to accomplish!
The primary factor driving most people’s purchase of insurance is relationship. This class explores the different types of personalities people possess, and how to adjust your personality to satisfy the needs of others. Find out the real reasons customers are leaving your agency (not the excuses) and why 95% of them will never come back.
Friday, April, 5, 2024 8:30 a.m. - Continental Breakfast 9:00 - 12:00 p.m.
Seminar Speaker: Steve Lyon, Lyon Consulting. Note, this is not a CE class, but rather a Seminar on Customer Service. $10.00 per person, includes Continental Breakfast and the Seminar.
The Auditorium at 800 Westchester Avenue, Rye Brook, NY
Registration
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